Co-founder of Wall of Sound, Ian has kept us at the forefront of audio visual technology for over 35 years and built our reputation as one of the UK’s premier AV retailers and installers. He and Joanne have always done what’s best for the customer and trust that the rest will fall into place. And that’s the same managing principle that still applies today. Ian’s passion for music traces back to building homemade speakers and running pop-up discos in the early 80’s. Ian can dissect nearly any song and identify the instruments, the mic used, where a recording took place, how many tracks have been overlayed, how many vocalists, and more. It’s an amazing party trick! He always interested in understanding how things work. And, he’s big Formula 1 fan.
Joanne co-founded Wall of Sound with Ian in 1985. She is the operational wiz of the company, overseeing the management of inventory, billing and all things financial. In her off hours, Joanne can be found at any number of race tracks over the country cheering on her sons at motor racing events.
Ben has over 10 years of experience within the AV and lighting industry, along with having a degree in IT Technology for Business. He designs systems and deals with everything from programming Control4 and Lutron to selecting stock. If we don’t know the answer, we rely on his research wizardry to find the answer. Ben is a keen foodie and brewer.
Matt looks after our Bishopthorpe store, making sure everything is running smoothly. Matt will listen and advise the perfect AV solution for your home. If you want to talk Dayton Audio this is your man. In his spare time, he is a skilled photographer and drone master. He also battles a borderline video game addiction.
Ed is our organiser, he looks after our Holme on Spalding Moor store to ensure smooth operations. From arranging engineers' visits, to being one of our top sales guys, Ed is there to welcome you in-store and to provide excellent product knowledge and service to our customers. With a degree in graphic design, Ed is responsible for a lot of our graphics on our website, social media and in store. Ed is a huge car enthusiast in his spare time.
James joined our company as our Saturday boy in 1994 when we were at Haxby. He is now our designated network engineer and senior programmer. He’s the one that keeps our clients’ systems up and running. He can build a main frame computer from old radios and is fluent in more than 793 computer languages. As service manager he is also in charge of our repairs and equipment servicing. James is car bod and probably holds the record for most cars owned.
Jon is an experienced engineer with a vast knowledge of AV equipment. He also holds a qualification in Telecommunication. He is the perfectionist of the team and loves nothing more than a neat and tidy rack. In his spare time, he is known for his DIY skills.
As an experienced AV engineer, Giles joined us in 2015. He has a vast knowledge of installing Lutron, Rako and Control 4. Whilst being another music lover, he is also known to tinker with his aquarium at the weekend.
The newest member of our engineering team, Tom is rapidly getting to grips with all aspects of TV/AV installation. With a background in IT and a self-confessed film-nerd in his spare time, Tom is our go to guy for programming and precise installations.
Mark has been in the game since 1982 and is our go-to aerial, Sky and TV wall mounting specialist. An expert in running cables, diagnosing and fixing aerial and Sky faults. He is one of our most experienced engineers. Mark enjoys winding down by listening to music and watching movies.
Max is the newest member of our team. He supports us behind the scenes with keeping the warehouse tidy, ensuring stock is in the right place and helping out the engineers in the field. Max is a fan of music and cinema and has a keen interest in motorcycles.
"A very efficient service with helpful staff. Took time to explain techie stuff to me and have been very good on after sales, too. Highly recommend."
"This is by far the best customer service we have experienced in a long while!! A big thank you ...they gave us lots of time and advice which we greatly appreciated. We will be back again soon!"
"True experts in hifi and audio systems. We'd never go anywhere else!"
"Wall of Sound are amazing and really seem to care for their customers. The kind of service they offer is second to none and we wouldn't hesitate to recommend them."
"You truly get a fantastic customer experience and second to none expert technical support."